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Supporting self care in primary care - a training package for health and social care professionals
Overview
Self care – ‘The care taken by individuals towards their own health and well being, and includes the care extended to their children, family, friends and others in neighbourhoods and local communities’Self Care – A Real Choice:
Self Care Support – A Practical Option
DH, 2005
Welcome to the multidisciplinary training package for supporting self care. These workshop notes have been written as a guide for you as the trainer/facilitator and are designed to help you undertake the training workshops for PCTs, practices and other care agencies that form an integral part of the programme. These notes are an abbreviated guide. If you would like more details on facilitating the training workshops, please refer to the Self care champions handbook.
These notes provide practical guidance for planning each workshop for PCTs, general practice or other care agencies and offer suggested timings for delivery of each element of the training programme. They are only a guide so you should adapt the timings and content as you feel necessary to suit your audience and the time you have available.
The workshops
There are two sets of three workshops. One set is for individual general practices, groups of general practices or other care agencies, while the second set is for PCTs.
Each series of workshops needs to be run in sequence and can, including the interim work, take approximately 6–12 months to complete.
It is proposed (where possible) that individuals attend all three facilitated workshops. Some PCTs/ practices may want to organise additional facilitated meetings or subgroup meetings – the exact arrangements will depend on your local preferences and capacity.
There will be pre-work and interim work for the PCT, practice or other care agency to complete as the training moves forward. See various workshops for further information.
Resources and tools
This training package incorporates a variety of tools to support the establishment of a culture to support self care within the NHS.
The tools are materials to use interactively with the participants at certain times within the training workshops (see the workshop delivery sections within each set of workshop notes for a complete list of the tools that are available and the time required for their completion). The tools are provided as guidance so you can adapt them or use others as you feel appropriate. You can print off the tools that have been provided in the training package and give them to the participants to complete.
For further information on the training for PCTs, please see Chapter 3 – Getting organised for supporting self care as a primary care organisation from the 'Supporting self care in primary care' book.
How to use this guide
Within the proposed breakdown for each workshop, links are provided for all of the materials you will need – these can be accessed by clicking on the appropriate title.
- Once you click on the title of each item you need, it will open in a new window on your computer
- You will then be able to:
– save the document to your computer by pressing the right-hand mouse button and scrolling down to ‘save’
– print off copies for the participants and/or to write your own notes on by clicking the right-hand mouse button and scrolling down to ‘print’
Each of the resources and tools is coded for quick-and-easy reference on their suggested use with one of the icons below.
Workshop Planning
Who to invite
– You need to aim to engage between 6–12 people at each training session, with representation from the list below.
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Work to be carried out by each individual |
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Work to be carried out in pairs |
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A presentation by the facilitator/trainer |
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Work to be carried out as a group |
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A subject to be discussed as a group |
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The amount of time, in minutes, allocated to that section of the training workshop |
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Links directly to tools and a variety of relevant documents |
PCT training workshops |
Practice training workshops |
| Coordinator of strategy action plan and subsequent change | GP (one or more), including the clinical lead for self care topics |
| Coordinator with other PCT initiatives and priorities, and other stakeholders, eg outof- hours and emergency care, long-term conditions, Expert Patients Programme, minor ailments | |
| Public health representative | Practice manager |
| Finance and other resources | Community pharmacist |
| Education and training lead | Administrator/receptionist |
| Clinical governance lead | Allied health professionals: |
| GP lead, eg medical director | Patient representative |
| Coordinator to liaise between discipline groups, eg general medical practice teams, community staff, allied health professionals, pharmacy teams, PCT management, health trainers, specialist doctors and nurses etc | Voluntary groups |
| Representative from the PCT board | Social care representative |
| Communication team representative | |
| Patient and public involvement lead | |
| Social care representative | |
| Commissioning manager |
How to invite
– Secure interest with the PCT/practice/care agency team by determining whether self care is
a priority for them– Secure agreement for attendance at the three training workshops
>> You may wish to copy and paste the text provided into an email, letter or promotional flyer Example invitation or use this Example flyer
– Give the team as much notice as possible as many PCTs/practices get booked up several months in advance. It may also be advisable to book all three of the training workshops at the same time to guarantee time with the team to complete the training
>> check who has responded to you and approximately 4 weeks before the workshop chase up anyone who has not replied
>> confirm attendance 1 week before the workshop
Timings for the training workshop
– The workshops will ideally take 2–3 hours each. However, people’s other commitments may make this difficult.
You may, therefore, want to consider one of the alternative options below
Alternatives
- Split each workshop described in the workshop notes into 2 or 3 shorter workshops
- Depending on your participants, reduce the amount of information you provide by adapting the presentations and materials accordingly – this will require more preparation time on your behalf and familiarity with your participant’s knowledge level
Running a workshop – top tipsLocation– Book a room at the PCT/practice (or an off-site venue) large enough to hold the number of people you are expecting >> book this room as far in advance as possible and hold the booking on the selected dates until you know which date is best and how many are attending – The room will need to have: >> a flip chart and pens >> a projector for you to connect your computer to for the presentations (or take one with you) >> windows – this may sound simple, but being able to see the world and have the option of fresh air can help keep people’s interest for longer! – Make provision for morning/afternoon coffee breaks as well as lunch. You may choose to have the refreshments outside of the meeting room Adapting presentations– The slides within the presentation created for this training package are there for you to pick and choose those that you feel are appropriate for your audience. Please adapt them as you feel necessary – There are a few of slides on the Working in Partnership Programme (the organisation supporting this project) included at the end of the slide set. You may or may not wish to present this information depending on your audience and the time available Tools and resources– Look through the workshop delivery sections within each set of workshop notes to see which tools/resources are recommended – Take time to print out paper copies of all the tools and resources, and make your own notes on how to deliver each item. This will give you an understanding of how they work and enable you to determine the best way to deliver them to the participants to keep their interest and enthusiasm for completing them Handouts for participants– Make sure you have enough paper copies of the tools you intend using with participants throughout a workshop (see the workshop delivery sections within each set of workshop notes for a full list) – Make sure you have enough copies of the interim work handouts to give to each of the participants at the end of the training workshop (see workshop delivery below for full list) |
Tip – handouts work better if printed double-sided and in colour. However, if printed single-sided, make sure you staple the two sheets together so instructions for the tools do not get separated from the tools themselves. Also, double check everything is clear to read if printing in black and white
- Background knowledge – what you need to know before commencing the training
>> You may find it useful to read through the documents listed below as the materials for the training package refer to them and their content in detail.
>> You need to feel comfortable enough with their content to be able to answer questions and queries that may arise from the teams at the workshops.
>> The sections of the policy documents most relevant to the programme have been highlighted in the table below.
Documents |
Weblink |
Relevant sections |
| Our health, our care, our say: a direction for community services | www.dh.gov.uk/ | Chapter 5 |
| Promoting Optimal Self Care | www.dorsetsomerset. nhs.uk/documents/ PromotingOptimalSelfCare. pdf | Useful information throughout document |
| The Self Care Challenge: A Strategy for Pharmacists in England | www.rpsgb.org.uk/pdfs/ selfcarechallengeres.pdf | Useful information throughout document |
| Supporting people with long term conditions to self care – A guide to developing local strategies and good practice | www.dh.gov.uk/selfcare | Useful information throughout document |
| The NHS Improvement Plan | www.dh.gov.uk/ | Chapter 3, particularly Chapter 9, |
| Supporting People with Long Term Conditions | www.dh.gov.uk/ | Chapter 1, Chapter 2, Chapter 4 Chapter 5, Annex 2 |
| Choosing Health: Making Healthy Choices Easier | www.dh.gov.uk/ | Chapter 5 |
| New General Medical Services Contract | www.bma.org.uk/ap.nsf/ Content/NewGMScontract/ $file/gpcont.pdf | Chapter 6, |
| Better Information, Better Choices, Better Health | www.dh.gov.uk/ | Chapter 2, Chapter 3 |
| Self Care – A Real Choice: Self Care Support – A Practical Option | www.dh.gov.uk/selfcare | Useful information throughout document |
| Wanless Report | www.dh.gov.uk/ | Chapter 1, Chapter 2 Chapter 6, Chapter 7, Chapter 9 |
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