Supporting self care in primary care – a training package for health and social care professionals

Evaluation

Introduction and overview of workshop objectives

• Brief introduction and review the objectives of the training package and then focus on the objectives for workshop 3. Explain the purpose of the workshop – see box below
• The objectives need to be kept short and be delivered with clarity and enthusiasm
  – Some of the attendees may still be feeling that the training is taking away valuable time from other things

Review of work completed in the interim period between workshops 2 and 3

• Review the roles and responsibilities checklist , asking the team to feed back on the outcomes and findings
• Focus on the service areas the team have covered

Difficulties and gaps in establishing a culture to support self care

• Using Tool 3 – SWOT analysis, embellish the challenges that arose in the previous section. Faciliate a discussion with the group on the difficulties and gaps they have come across/are facing in respect to embedding the culture to support self care in the PCT. Draw the SWOT chart on a flipchart and fill it in as you go
  – Use the illustrated care pathways to help the group think through where the challenges may arise
• Once the challenges have been identified take each one in turn, work through a solution and develop an action plan to implement that solution. Write this information up on the flipchart
• Review the action plan with the group to make sure someone has taken responsibility for each item. Ask the team to add these actions to the roles and responsibilities checklist
• Recommend to the group that they work through Tool 14 – Moving through change if they feel it will help them.

Evaluation

• Hand out the evaluation tool – you will need to adapt the example so the version you give out is blank for the team to fill in
• Facilitate a discussion on monitoring the ongoing development of a culture to support self care within the PCT. Gain agreement on the design and nature of the evaluation work to be completed – use Chapter 9 – Completing the cycle: evaluation as an example of how they may wish to carry out their evaluation
• Agree which PCT structure/department will lead the evaluation – this may be an individual or a small group of people

Summary of the 3 workshops

• In your own words, summarise the workshop. Pick a couple of key points that have arisen throughout the workshop to highlight how the group has moved forward
• Tie in what has happened over the 3 training workshops and summarise what has been achieved
• Reiterate the importance of maintaining the momentum and sustainability of the implementation of a self care support strategy. Make some suggestions as to how they may do this, for example, regular team meetings to reflect on developments in supporting self care and any changes that are needed.

Workshop outcomes

• Ask each of the participants to fill in an evaluation questionnaire evaluation questionnaire before they leave. This will help you to gauge whether the training and work plan was 'pitched' at the right level
• Thank the participants for attending – link back to the purpose of the training and emphasise that what you all set out to achieve has been completed
• Make the summary very encouraging and motivational
• Agree to send the delegates electronic copies of any tools or documents that have been requested throughout the training plus a summary of the comments and actions from the meeting